English for career

Terms & Conditions

Rules

Business conditions for the provision of group courses and individual English lessons

I. SERVICE PROVIDER

1) The company Ing. Petra Kennedy, ID 09644261, with its registered office at Pod Špičákem 363, 468 41  Tanvald (hereinafter the “Provider”) provides services in the field of language education, the aim of which is to provide the highest possible quality of services in the field with maximum consideration of individual student needs.

2) These conditions govern the contractual relationship between the Provider and the Student and are binding on both parties.

 

II. ESTABLISHMENT OF A CONTRACTUAL RELATIONSHIP

1) The contractual relationship between the Provider and the Student is established by sending the application, which will be sent electronically, and by paying the course fee, see point III. By filling in the application and paying the course fee, it is assumed that the Student agrees with the business conditions.

2) For the purpose of eliminating doubts, the contracting parties expressly agree that the Provider is not obliged to accept the Client’s application.

 

III. PAYMENT TERMS

1) The course fee is paid on the basis of the sent invoice exclusively by transfer to the Provider’s account. The Provider’s account number is 2701889673/2010 (Fio banka), the variable symbol for the payment of the course fee will be indicated on the sent invoice.

2) If the Student is in arrears in the fulfilment of obligations, the Provider may demand interest on arrears in the amount of 0.1% of the amount due for each day of delay.

 

IV. CANCELLATION CONDITIONS AND COMPLAINTS PROCEDURE

1) The student may withdraw from registering for the course in writing until the expiration of the deadline for payment of the course fee. If the Student cancels enrollment in teaching after paying the course fee, the Provider will charge a cancellation fee in the following amount:

– 70% of the amount paid, if the Student cancelled the course in the first half of the course,

– 100% of the amount paid, if the Student cancelled the course in the second half of the course.

2) The provision according to point 1) does not apply to the case where the Student cancels participation in the course after completing the first lesson in writing before the start of the second lesson. In this case, the course fee will be refunded in full as a guarantee of the test lesson.

3) In the event that individual tuition or course is cancelled by the Provider after payment, the course fee will be refunded to the Student in full if the course was cancelled before the agreed date of commencement of tuition or in proportion if the course has already begun, but without the right to additional financial compensation.

4) In the event of a refund of the course fee or part thereof, this amount will be paid to the Student within 14 days of the Student’s written request or a mutual agreement to cancel the course according to the above conditions.

 

V. MISSED HOURS AND COMPENSATION

1) If the Student does not attend the lesson without apologizing in writing at least 24 hours before the start of the lesson, the lesson is forfeited and the Student is not entitled to compensation.

2) If the Student does not attend the lesson and apologizes in writing at least 24 hours before the start of the lesson, the lesson may be compensated by a proposal to participate in a parallel course of the same level, if implemented.

3) The student is entitled to a maximum of one substitute lesson within one course.

4) The student acknowledges that the replaced hours must be realized no later than the end of the paid course.

5) If the Student uses up the right to the replaced hours according to point 3), he/she is not entitled to further compensation for lessons and further lessons are forfeited.

6) If the Student cannot attend the lessons for a long time and exclusively for serious health reasons, the Provider may grant an exception according to points 3) and 4) and agree with the Student individually.

7) If the teaching is cancelled by the Provider, it will always be replaced by a pre-proposed date in agreement with the Students.

8) The Provider reserves the right to cancel the lesson without compensation if none of the Students of the course attends the lesson within 15 minutes after the start of the lesson.

 

VI. TEACHING AND TEACHING MATERIALS

1) Teaching takes place exclusively on pre-agreed dates online. Classes are normally held on public holidays and summer holidays, unless otherwise agreed. The Students will always be informed in writing or orally in advance about any changes in the course.

2) The provider undertakes not to change the course lecturer. In exceptional cases, the lecturer may be replaced once.

3) Teaching materials for individual courses will be recommended to Students based on the language level and agreed goals. It is expected, that Students acquire teaching materials at their own expense.

4) Teaching materials for selected group courses can be included in the price.

5) The Student acknowledges that the materials provided by the Provider are the subject of intellectual property and without his consent, he is not entitled to interfere with these rights, eg by disseminating or reproducing the materials (even for his own use).

 

VII. WITHDRAWAL FROM THE CONTRACT

1) The Provider reserves the right to withdraw from the contract and cancel the lessons in case of non-payment of the agreed course fee within its due date.

2) The Provider reserves the right to withdraw from the contract with the Student and cancel his lessons without compensation for a refund of the course fee in the event that his behaviour seriously disrupts the course or endangers the wellbeing of the tutor or other Students.

 

Business conditions for the provision of career counseling services

 

I. SERVICE PROVIDER

1) The company PEKK Consulting sro, ID number 07631961, with its registered office at Pod Špičákem 363, 468 41  Tanvald (hereinafter the “Provider”) provides services in the field of career counselling, the aim of which is to provide the highest possible quality of services in the area with maximum consideration of individual client needs. (hereinafter referred to as the “Client”).

2) These conditions govern the contractual relationship between the Provider and the Client and are binding on both parties.

 

II. ESTABLISHMENT OF A CONTRACTUAL RELATIONSHIP

1) The contractual relationship between the Provider and the Client is established by an agreement on cooperation and payment for the service or by making a deposit.

 

III. PAYMENT TERMS

1) Payments for services are paid on the basis of the sent invoice exclusively by transfer to the Provider’s account. The Provider’s account number is 2101531651/2010 (Fio banka), the variable symbol for payment will be indicated on the invoice.

2) Consultations can be paid for on the basis of an agreement either in full in advance or in the form of a deposit for services, which will be settled and invoiced after the end of the cooperation.

3) In the event that the deposit for services or payment in full will not be credited to the Provider’s account the day before the day of the first consultation, the Provider reserves the right to cancel the consultation.

 

IV. CANCELLATION POLICY

1) The client may withdraw from the consultations in writing until the expiry of the services. If the Client cancels the consultation after paying for the service or after making a deposit, the Provider will charge a cancellation fee in the following amount:

– 80% for compound advances

– 60% for payment of the full price for services

2) In the event that the consultations are canceled by the Provider after payment by the Client, the money for the services or a proportional part thereof will be returned to the Client within 14 days of the justified request.

3) If the Client does not attend the consultations, the consultation is forfeited without the right to compensation.

4) If the consultation is canceled by the Provider, it will always be replaced within the agreed term.

 

V. WITHDRAWAL FROM THE CONTRACT

1) The Provider reserves the right to withdraw from the contract and cancel consultations in case of non-payment of the invoice within its due date.

2) The Provider reserves the right to immediately withdraw from the contract with the Client and cancel his consultations without compensation for a refund in the event that his behavior seriously disrupts the consultation or endangers the wellbeing and health of employees, other clients or the Provider’s property.

 

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